I’m glad that companies like Comcast and AT&T are taking steps to make accessing the internet more affordable as we cope with the impact of the coronavirus pandemic.
It’s a fine gesture, but one that doesn’t come close to closing the digital divide that exists in the United States.
Despite our status as one of the world’s most advanced countries, about 30 percent of Americans in rural communities can’t access high speed internet. Not because they can’t afford it, but because it isn’t available.
Back in the 1930s, the government decided it was a good idea for Americans to have access to electricity and telephone service, and put in place a series of incentives and policies that are still used to decide which companies own the rights to provide — or in some cases not to provide — service to areas.
The Cable Communications Policy Act of 1984, designed to give Americans more cable options by allowing local municipalities to negotiate exclusive deals with providers, has only exacerbated the problem, as most of those folks are now in the broadband internet business.
Now, I recognize that it is very expensive to lay fiber in rural areas. The cost is around $10,000 per mile. But grants and subsidies exist to entice companies to offer service to “underdeveloped areas.”
That’s great, but there are three issues that are helping to keep the digital divide between rural and urban areas in place.
First, the internet service providers (ISP) create the maps that determine who has or doesn’t have service. This means that your house might be “covered” by high speed internet service, when it really isn’t.
Take my house in a quiet corner of Johnston County for example. In 2013, I started doing some research into why Time Warner (now Spectrum) and Centurylink both would let me place orders online for internet service, only to them inform me that it was not possible.
The answer, as it turns out, was that our house was “covered” on one of those maps by Centurylink. Additional research found that Centurylink was taking a grant from the state of North Carolina for providing service to our area — when they were doing no such thing.
I sent a letter to Roy Cooper, now governor but then attorney general, which contained the map and my research.
His response was to send a letter to Centurylink, and a copy to me, asking them to explain the discrepancy. The company’s response was to build a DSL hub about two miles from my home and provide us with service — updating me with letters and phone calls during the process.
Five miles farther down the road from my house, nothing has changed. It’s satellite internet, with slow speeds and tight data caps, or nothing.
Second, if an ISP covers one home in certain areas, it gets to count that entire area as “covered.” So, imagine one home a few hundred yards away from an existing hub. An ISP can run fiber those few hundred yards, then collect incentives for providing rural areas with service.
Third, the FCC has lumped wireless service in with home-based options. That muddies the water a bit, since those coverage maps are about as reliable as the ones from ISPs.
It’s hard to believe that it’s OK in this country to restrict internet access to millions of people. Imagine if every inch of this country had access to the fastest internet speeds.
We really could convert every classroom to a virtual setting. Kids could Skype in for classes for their teachers. It would easier for people to work from home.
In other words, we’d have a much better chance of flattening the curve for coronavirus cases.
And, in normal times, people in rural areas would have equal access to the wealth of information and opportunities available through fast, reliable internet access.
So, what’s the solution? Here’s a modest proposal:
- Force companies to provide service to its territories, or sell those areas to other entities. Again, it is expensive to expand internet infrastructure to rural areas. But, there is profit to be made in the long term. If Centurylink, for example, doesn’t want to run the cable, then perhaps AT&T would.
- Establish an independent commission to properly map areas of non-coverage, and end the one-house exemption for coverage. With real maps to help identify the gaps, we could move on to…
- Offer incentives to expand coverage. Who doesn’t love a good grant or a tax break? With accurate maps and a mandate for providing coverage, local, state and federal incentives could help speed the process along.
These are uncertain times. But, in the face of crisis, we are called upon to rethink the way we’ve been doing things.
The time for restricting internet access is over. It’s imperative that we close the digital divide in America.